### Documentation

Get started

- [Surfaice documentation](/docs/ai)

- [What is Surfaice?](/docs/concepts/what-is-surfaice/ai)

- [Quickstart](/docs/quickstart/ai)

- [Start by role](/docs/guides/start-by-role/ai)

- [Sign in and SSO](/docs/guides/sign-in/ai)

Guides

- [Workspaces](/docs/guides/workspaces/ai)

- [Connectors](/docs/guides/connectors/ai)

- [Chat with Hugo](/docs/guides/chat-with-hugo/ai)

- [Skills](/docs/guides/skills/ai)

- [Working with Hugo](/docs/guides/working-with-hugo/ai)

- [Punch Walk Guide](/docs/guides/punch-walk/ai)

- [Lease abstraction](/docs/guides/lease-abstraction/ai)

Use cases

- [Use cases overview](/docs/use-cases/overview/ai)

- [Teams & personas](/docs/use-cases/by-team/ai)

- [Lease administration](/docs/use-cases/lease-administration/ai)

- [CAM reconciliation](/docs/use-cases/cam-reconciliation/ai)

- [Store development](/docs/use-cases/store-development/ai)

- [Construction & closeout](/docs/use-cases/construction-and-closeout/ai)

- [Portfolio & renewals](/docs/use-cases/portfolio-and-renewals/ai)

- [Operations & facilities](/docs/use-cases/operations/ai)

Skills library

- [Skills library](/docs/skills/ai)

- [Lease & portfolio skills](/docs/skills/lease-and-portfolio/ai)

- [Store development skills](/docs/skills/store-development/ai)

- [Estimating & bid skills](/docs/skills/estimating-and-bids/ai)

- [Reporting & briefing skills](/docs/skills/reporting/ai)

- [Apps & automations](/docs/skills/apps-and-automations/ai)

- [Workspace admin skills](/docs/skills/workspace-admin/ai)

Concepts & trust

- [Permissions](/docs/concepts/permissions/ai)

- [Data handling](/docs/concepts/data-handling/ai)

- [Agent limitations](/docs/concepts/hugo-limitations/ai)

- [Trust FAQ](/docs/concepts/trust-faq/ai)

- [Audit trail](/docs/concepts/audit-trail/ai)

Help

- [FAQ](/docs/faq/ai)

- [Release notes](/docs/release-notes/ai)

- [Security overview](/docs/security/ai)

- [Support](/docs/support/ai)

- [Status](https://status.surfaice.pro)

- [Security](/security/ai)

- [Open app](https://agent.surfaice.pro)

Get started

- [Surfaice documentation](/docs/ai)

- [What is Surfaice?](/docs/concepts/what-is-surfaice/ai)

- [Quickstart](/docs/quickstart/ai)

- [Start by role](/docs/guides/start-by-role/ai)

- [Sign in and SSO](/docs/guides/sign-in/ai)

Guides

- [Workspaces](/docs/guides/workspaces/ai)

- [Connectors](/docs/guides/connectors/ai)

- [Chat with Hugo](/docs/guides/chat-with-hugo/ai)

- [Skills](/docs/guides/skills/ai)

- [Working with Hugo](/docs/guides/working-with-hugo/ai)

- [Punch Walk Guide](/docs/guides/punch-walk/ai)

- [Lease abstraction](/docs/guides/lease-abstraction/ai)

Use cases

- [Use cases overview](/docs/use-cases/overview/ai)

- [Teams & personas](/docs/use-cases/by-team/ai)

- [Lease administration](/docs/use-cases/lease-administration/ai)

- [CAM reconciliation](/docs/use-cases/cam-reconciliation/ai)

- [Store development](/docs/use-cases/store-development/ai)

- [Construction & closeout](/docs/use-cases/construction-and-closeout/ai)

- [Portfolio & renewals](/docs/use-cases/portfolio-and-renewals/ai)

- [Operations & facilities](/docs/use-cases/operations/ai)

Skills library

- [Skills library](/docs/skills/ai)

- [Lease & portfolio skills](/docs/skills/lease-and-portfolio/ai)

- [Store development skills](/docs/skills/store-development/ai)

- [Estimating & bid skills](/docs/skills/estimating-and-bids/ai)

- [Reporting & briefing skills](/docs/skills/reporting/ai)

- [Apps & automations](/docs/skills/apps-and-automations/ai)

- [Workspace admin skills](/docs/skills/workspace-admin/ai)

Concepts & trust

- [Permissions](/docs/concepts/permissions/ai)

- [Data handling](/docs/concepts/data-handling/ai)

- [Agent limitations](/docs/concepts/hugo-limitations/ai)

- [Trust FAQ](/docs/concepts/trust-faq/ai)

- [Audit trail](/docs/concepts/audit-trail/ai)

Help

- [FAQ](/docs/faq/ai)

- [Release notes](/docs/release-notes/ai)

- [Security overview](/docs/security/ai)

- [Support](/docs/support/ai)

- [Status](https://status.surfaice.pro)

- [Security](/security/ai)

- [Open app](https://agent.surfaice.pro)

# Workspaces

How Surfaice workspaces organize users, skills, connectors, and durable knowledge for a customer.

A **workspace** is your company's Surfaice environment: users, roles, connectors, skills, saved work, and audit history for that customer.

## What lives in a workspace

- Account and role assignments

- Connector configurations your IT team approved

- Skills and instructions tuned for your workflows

- Items users explicitly save (for example a reviewed lease abstract)

- Audit and agent-run logs

## What does not live in a workspace by default

Surfaice is not a new system of record. It does not keep a bulk mirror of your mailboxes, SharePoint libraries, or lease admin databases. Context for a task is assembled at run time from systems you already own, under your existing permissions.

See [Data handling](/docs/concepts/data-handling/ai) for what persists versus what is ephemeral.

## Switching and access

Most users belong to a single customer workspace. If you cannot see expected projects or connectors, your role or connector entitlements may be limited, contact your Surfaice admin.

## Related

- [Connectors](/docs/guides/connectors/ai)

- [Skills](/docs/guides/skills/ai)

- [Permissions](/docs/concepts/permissions/ai)

- [Sign in and SSO Previous](/docs/guides/sign-in/ai)

- [Connectors Next](/docs/guides/connectors/ai)