AI that runs retail real estate.

Surfaice is an AI-enabled service, not one more system to log into. We work inside the systems you already run: abstracting your leases properly, getting your stores open sooner, tracking every CAM reconciliation, and handling the facilities work that follows. Closer to hiring someone who does the work than to buying software.

Inefficiency. The clicking, the chasing, the same email retyped for the fortieth time — the repetitive work that fills your team's day gets delegated to Surfaice instead. The goal is not to replace anyone. It is to make your rollout and your portfolio management run faster with the team you already have.

Keep them. Those systems hold your records, which is what a system of record is for. Surfaice works on top as your system of actions — the layer that turns what is recorded into what actually gets done. The job is making your team faster in the system you already bought.

That is not the intent. Where you need capacity, our own team can act as your AI-enabled lease administration or store development group; where you have the people, we would rather train them to work faster with our tools. Every reply, alert, and recovery action needs human approval. The point is giving your team hours back — not removing them.

Accuracy is a first-order priority here, alongside security. We don't claim 100%. We build our own evaluation sets and test the agent against them, we surface every uncertainty with a confidence level, and the decisions that matter sit behind a gate you approve. Nothing leaves without your review.

That's the normal state for most retail portfolios. Surfaice handles scanned PDFs, mixed formats, redlines, amendments, and lease documents stored across multiple systems and folders.

Connected in about a week. Portfolio questions from day one. Recovered CAM dollars usually show up in the first reconciliation cycle after go-live.

Lucernex, Tango, MRI, Procore, Smartsheet, NetSuite, SAP, Microsoft Dynamics, Oracle, CoStar, Outlook, Gmail — and read-only access to most of the systems retail real estate and store development teams already use. If you have something custom, we'll likely connect to it.

Your data stays yours. Surfaice is enterprise SaaS with read-only access to your systems by default, every workspace runs in its own isolated silo, and we never share your data or train models on it. SOC 2 in progress.

Custom pricing based on portfolio size and stage coverage. We work with multi-unit retailers from 50 stores to 5,000+. Talk to us and we'll quote based on your portfolio.

Yes. Book a demo and we'll show you Surfaice running on a sample of your portfolio — same connections, real terms from your leases.