CAM Reconciliation Auditor for Retail Teams | Surfaice
Audit landlord CAM charges and identify billing errors automatically. Recover overcharges and flag capital expenditures.
Capabilities
- Parses CAM reconciliation statements and supporting invoices automatically
- Cross-checks charges against lease-defined CAM terms and exclusions
- Identifies non-reimbursable charges (capital vs operating expense)
- Calculates pro-rata share errors and base year adjustment mistakes
- Flags capital expenditures misclassified as CAM operating costs
- Generates audit exception reports with dollar impact and recovery likelihood
Frequently asked questions
What CAM billing errors does Surfaice typically find?
Common findings include capital expenditures billed as operating CAM, management fees above contractual caps, incorrect pro-rata share after GLA changes, base year items that should be excluded, anchor costs allocated to inline tenants, and insurance or administrative markups not permitted under the lease.
Does Surfaice replace our CAM audit consultant?
Surfaice accelerates first-pass reconciliation review and exception reporting across a portfolio. Your team or consultants still negotiate recoveries, but line-item triage, dollar impact estimates, and lease cross-checks happen in minutes instead of days per location.
Which documents do I need for a CAM reconciliation audit?
Upload the landlord CAM reconciliation statement, operating expense detail, tax and insurance statements, and supporting invoices. Surfaice cross-checks charges against lease-defined CAM terms, exclusions, and caps.
How does pro-rata share validation work?
The agent verifies tenant proportionate share calculations against gross leasable area in the lease and statement, including base year adjustments and occupancy-driven changes after tenant mix updates.
What deliverables do we get after a CAM audit?
Exception reports in Excel, PDF audit summaries for stakeholders, negotiation briefs with estimated recovery amounts, and JSON data for downstream accounting or lease admin systems.