Facilities
Cleaning Vendor Routing
AI routes cleaning issues or vendor requests to the correct service provider — so the right vendor gets the ticket every time.
What it does
- Detects cleaning issues and janitorial service requests in email
- Identifies which cleaning vendor covers the store or region
- Routes to Facilities Coordinator or Vendor Manager
- Determines if service is overdue or needs escalation
- Tracks cleaning request and resolution by store
- Surfaces vendor coverage gaps or performance issues
- Supports multi-vendor and multi-region dispatch
- Exports cleaning request and vendor response reports.
What it takes
- Cleaning Request (Email or Form)
- Vendor Coverage by Store / Region
- Facilities & Vendor Contact List
- Service Schedule & SLA
- Request Log
What it returns
- Excel Table
- PDF Report
- Routing Log
- JSON Data
Written into the systems your team already runs, not into a second system of record.
How teams run it
Single Request Triage
Route one cleaning request to the correct vendor.
Vendor Assignment
Identify which cleaning vendor covers this store.
Batch Request Routing
Process multiple cleaning requests and route each.
Service Report
Report on cleaning requests and vendor response.
Cited, or flagged
Every value is anchored to the clause it came from. Where one is missing, Surfaice says so rather than inventing it.
Read where it lives
Documents are processed for the request and not retained afterwards. Nothing is copied into a second system of record.
Never trained on
Your documents do not train models — yours or anyone else's.
More in Facilities
See it run on your own documents.
Fifteen minutes, your files, and the clause behind every answer.