Lease Administration
Landlord Maintenance Routing
Routes landlord repair notices to facilities — so store issues are triaged and assigned quickly.
What it does
- Detects landlord repair notices in email
- Identifies which store is impacted
- Classifies severity and whether the issue is urgent
- Routes to Facilities Manager or regional ops
- Tracks response and resolution for tenant obligations
- Surfaces recurring landlord repair patterns by property
- Supports lease compliance on maintenance response
- Exports repair notice and routing reports.
What it takes
- Landlord Repair Notice (Email or PDF)
- Store & Location Master
- Facilities Contact List
- Urgency Definitions
- Repair Log Export
What it returns
- Excel Table
- PDF Report
- Routing Log
- JSON Data
Written into the systems your team already runs, not into a second system of record.
How teams run it
Single Notice Triage
Classify one repair notice and route to facilities.
Urgency Classification
Determine if the repair is urgent and route accordingly.
Batch Notice Routing
Process multiple repair notices and route each.
Repair Notice Report
Report on landlord repair notices and resolution.
Cited, or flagged
Every value is anchored to the clause it came from. Where one is missing, Surfaice says so rather than inventing it.
Read where it lives
Documents are processed for the request and not retained afterwards. Nothing is copied into a second system of record.
Never trained on
Your documents do not train models — yours or anyone else's.
More in Lease Administration
See it run on your own documents.
Fifteen minutes, your files, and the clause behind every answer.