Lease Administration
Utility Billing Issue Routing
Routes abnormal utility billing notices to facilities or finance — so billing errors are caught.
What it does
- Detects utility billing and high-bill notices in email
- Compares current billing to historical usage for the store
- Identifies abnormal bills and routes to Facilities or Finance
- Flags potential leaks or meter errors for investigation
- Tracks billing disputes and resolution
- Surfaces utility cost anomalies across the portfolio
- Supports budget variance and cost reduction initiatives
- Exports billing anomaly and routing reports.
What it takes
- Utility Bill or Notice (Email / PDF)
- Historical Usage Data
- Store & Meter Master
- Facilities & Finance Contacts
- Billing Dispute Log
What it returns
- Excel Table
- PDF Report
- Anomaly Log
- JSON Data
Written into the systems your team already runs, not into a second system of record.
How teams run it
Single Bill Triage
Compare one utility bill to history and route if abnormal.
Anomaly Check
Determine if the bill is abnormal vs. historical.
Batch Billing Routing
Process multiple utility notices and route anomalies.
Billing Anomaly Report
Report on utility billing anomalies and resolution.
Cited, or flagged
Every value is anchored to the clause it came from. Where one is missing, Surfaice says so rather than inventing it.
Read where it lives
Documents are processed for the request and not retained afterwards. Nothing is copied into a second system of record.
Never trained on
Your documents do not train models — yours or anyone else's.
More in Lease Administration
See it run on your own documents.
Fifteen minutes, your files, and the clause behind every answer.