Documentation

Workspace admin skills

Platform skills for workspace setup, skill authoring, templates, contacts, and chat home customization.

Note

For workspace administrators and power users. New to Surfaice? Start with What is Surfaice? and Workspaces.

These skills help you configure how Hugo (the in-app agent) behaves for your organization. They appear in the Skills panel under Catalog or Company-wide, depending on what Surfaice provisioned for your workspace.

Authoring & customization

SkillWhat it does
Skill CreatorGuided flow to author new workspace skills
document-abstraction-builderMaintain abstraction field schemas, prompts, and validation runs
template-builderSave reusable deliverable templates from examples — emails, reports, forms
how-to-create-playbookGuidance for building team playbooks
tool-creatorCreate advanced typed tools (typically with Surfaice engineering)

Workspace memory & UI

SkillWhat it does
init-integrationsInterview-based setup of key folders, people, and systems Hugo should know about
edit-chat-homeCustomize starter prompts and new-chat landing cards
contact-bookResolve and remember contacts (email, phone) for vendors, GCs, landlords, PMs

Sites & reports

SkillWhat it does
Site BuilderBuild and publish Reports/Sites as web surfaces
generate-surfaice-htmlBranded HTML exports for customer-facing report previews

Document utilities

Available across workspaces for file operations:

SkillFormats
generate-pdfPDF merge, split, OCR, form fill
generate-excel.xlsx / .csv creation and edits
generate-docxWord documents
generate-pptxPowerPoint decks

Skill scopes (admin reference)

When Surfaice sets up a customer workspace, it maps an organization template to a built-in skill catalog. Admins can:

  • Install additional platform catalog skills into the workspace
  • Publish company-wide skills for everyone in the organization
  • Let users author workspace-only skills

End users see four scopes in the Skills panel: Built-in, Company-wide, Workspace, Catalog.

Who should use these

SkillTypical user
Skill CreatorSurfaice champion, lease admin lead, PMO
template-builderAnyone producing recurring report/email formats
edit-chat-homeAdmin tuning onboarding for new users
init-integrationsAdmin during workspace bootstrap
contact-bookAll users — Hugo uses it when routing messages
Automation CreatorUsers scheduling On Watch monitors

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