Workspace admin skills

Platform skills for workspace setup, skill authoring, templates, contacts, and chat home customization.

These skills help you configure how Hugo (the in-app agent) behaves for your organization. They appear in the Skills panel under Catalog or Company-wide, depending on what Surfaice provisioned for your workspace.

Authoring & customization

SkillWhat it does
Skill CreatorGuided flow to author new workspace skills
document-abstraction-builderMaintain abstraction field schemas, prompts, and validation runs
template-builderSave reusable deliverable templates from examples, emails, reports, forms
how-to-create-playbookGuidance for building team playbooks
tool-creatorCreate advanced typed tools (typically with Surfaice engineering)

Workspace memory & UI

SkillWhat it does
init-integrationsInterview-based setup of key folders, people, and systems Hugo should know about
edit-chat-homeCustomize starter prompts and new-chat landing cards
contact-bookResolve and remember contacts (email, phone) for vendors, GCs, landlords, PMs

Sites & reports

SkillWhat it does
Site BuilderBuild and publish Reports/Sites as web surfaces
generate-surfaice-htmlBranded HTML exports for customer-facing report previews

Document utilities

Available across workspaces for file operations:

SkillFormats
generate-pdfPDF merge, split, OCR, form fill
generate-excel.xlsx / .csv creation and edits
generate-docxWord documents
generate-pptxPowerPoint decks

Skill scopes (admin reference)

When Surfaice sets up a customer workspace, it maps an organization template to a built-in skill catalog. Admins can:

  • Install additional platform catalog skills into the workspace
  • Publish company-wide skills for everyone in the organization
  • Let users author workspace-only skills

End users see four scopes in the Skills panel: Built-in, Company-wide, Workspace, Catalog.

Who should use these

SkillTypical user
Skill CreatorSurfaice champion, lease admin lead, PMO
template-builderAnyone producing recurring report/email formats
edit-chat-homeAdmin tuning onboarding for new users
init-integrationsAdmin during workspace bootstrap
contact-bookAll users, Hugo uses it when routing messages
Automation CreatorUsers scheduling On Watch monitors

Related