Support
How to get help with Surfaice product use, security reviews, and privacy requests.
Product help
If you are an active customer:
- Ask your internal Surfaice administrator (workspace owner / champion)
- Contact your Surfaice customer success or account contact
- Email m@surfaice.pro with your company name and a short description of the issue
Include: workspace / company name, approximate time of the issue, and whether the problem is sign-in, connectors, or a specific skill.
Security reviews
- Public summary: surfaice.pro/security
- NDA package: security@surfaice.pro
Privacy
- Privacy policy: surfaice.pro/privacy
- Privacy requests: privacy@surfaice.pro
Status
Service status: status.surfaice.pro
Sales / demos
Not a customer yet? Book a demo.